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FAQ

ARE YOUR XTENSIONS 100% UNPROSESSED?
Yes, we sale 100% unprocessed/raw hair. Our hair is the highest quality and had never been chemically processed.

CAN I COLOR MY XTENSIONS?

Yes, our hair is human hair and can be dyed.


HOW LONG DOES XTENSIONS LAST?
With proper care, our hair can last longer than 1 year.


HOW LONG DOES ORDERS TAKE TO PROCESS?
It takes 3 days.

WHAT IS YOUR REFUND/EXCHANGE POLICY?

We do not issue refunds or exchanges. Please be sure to carefully place your orders.

CAN I MAKE CHANGES TO AN ORDER?
If you notice that you've made a mistake when placing your order, email/text us immediately. If the order has already processed, we will not be able to correct your order. 

WHY WAS MY ORDER CANCELLED?
If your shipping and billing address does not match. Your order will be automatically canceled.
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